Windows won t read cd

If Windows shows no errors, the steps above did not resolve the issue, or you are running an operating system other than Windows, check with the drive manufacturer for updated drivers. When in doubt, try a different brand of CD-R disc. The pre-mastering software can sometimes produce incorrect tracks due to bugs.

An incorrect ISO image could be generated, or incorrect sub-header codes could be recorded in the case of Mode 2 discs. A good way to check whether the incompatibility problems are with software or one of the other causes mentioned is to test the same disc on several CD-ROM drives. If one drive is capable of reading the disc correctly, chances are that the problem was not in the mastering. Verify the drive supports the recordable media you are attempting to read.

Below are some situations to consider. It can't play it either. This bluray drive was in my previous PC and it worked fine by the way. Then I tried playing it with Media player classic, and it worked. The data on the disk can be accessed but for some strange reason, WMP can't read it. It can't even recognize the CD. Is there a fix for this? Hi - For starters, here's a truncated hyperlink to the thread you referenced just for ease of access Interesting that you could play it on WMP classic Please reinsert the disc into the W10 pc but ignore wmp Was this reply helpful?

Yes No. Sorry this didn't help. Thanks for your feedback. It acts as if the file is done playing. I've provided the request feedback awhile ago, but the silence has been deafening. I'd be willing to do another fresh Windows 10 install if a different approach resulted in a basic functioning DVD. I have the same question Report abuse. Details required :. Cancel Submit. Gil deG Microsoft Agent. Hi, Based on the information that you've provided, we suggest that you download the latest driver of your DVD player and let see if it will work.

Hope to hear from you soon. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Gil deG's post on October 17, Thanks for your response. Would appreciate any other suggestions. In reply to joe6pak's post on October 17, Not certain why this was marked resolved, I'm still in search of a solution. In reply to joe6pak's post on October 26, Research Playing video in windows 10 for more help.

In reply to Gil deG's post on October 31, Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Step 1: Confirm if the disc is causing the issue Check the disc for damage and confirm the disc is compatible with your computer. Clean the disc and check for damage : Clean any dust or smudges from the disc with filtered water and a lint free cloth.

If there is significant damage to the playing surface, replace the disc. If all discs of the same type do not play, make sure the drive supports that disc type. Blu-ray or DVD movie discs do not play : Make sure the drive supports the disc type. If supported, install compatible movie playback software. Discs burned on a different computer do not play : Burn the disc again using another brand of blank disc. Use a lower 4x burning speed, and confirm the burning session closed upon completion.

Step 2: Run the Hardware and Devices troubleshooter If you are running Windows 10, skip to the next step.